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SE rail passengers 'most delayed'

Rail commuters travelling from the South East into London are least satisfied with their service, according to a report by consumer association Which?

Five rail franchises in red as operators’ margins decline

A quarter of franchised train operators are losing money, according to figures buried deep in a report released by the Office of Rail Regulation today.

Monday, 16 February 2015

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  • Passengers bearing greater share of rail travel costs as subsidy falls by a sixthRevenue from fares reaches ÂŁ8.2bn, making up 61.5% of the industry’s income, with rest made up of state subsidyPassengers are bearing an ever greater share of the cost of train travel, with government subsidy falling by almost a sixth since 2011, according to figures from the rail regulator.In the fullest disclosure of the railway’s tangled finances, the Office for Rail Regulation figures showed that the taxpayer subsidy dropped a further 8% in real terms last year, while passenger numbers continued to grow. Continue reading...

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  • Anger over rail compensation secrecyTHREE-quarters of rail passengers suffering serious delays say they are kept in the dark about their entitlement to compensation, a new survey has revealed.

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  • Resort ‘forgotten by transport bosses’A string of blows to Blackpool’s railways have left the town’s passengers feeling like “second class citizens”, it was claimed today. Highways and transport chief Coun John Jones has written to the Transport Secretary Patrick McLoughlin, asking for urgent action to help get the resort’s trains back on track.

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