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Abellio Greater Anglia had biggest rise in passenger complaints in UK, latest rail regulator report finds

Train operator Abellio Greater Anglia (AGA) has recorded the biggest rise in the number of passenger complaints in the UK over the last year, according to a new report.

Saturday, 04 June 2016

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  • Tom Richmond: Reputations hit buffers again over Leeds trolleybus fiascoLIKE you, I’ve still not received an invite to next week’s transport summit in Leeds which was hastily arranged when the city’s botched trolleybus plan was – thankfully – given the red light by a Government planning inspector after £72m of taxpayers’ money went to waste.

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  • The Composite Panel Guide Composite panels may be used instead of traditional materials (for example, wood panels and sheet metal) to make systems more efficient.
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  • TfGM to renew 10-year plan in light of unexpected improvements in the northAhead of CP6 industry submissions and in order to acknowledge some unforeseen changes since its previous rail plan, TfGM has decided to renew its 10-year investment blueprint. The plan, covering 2016 until 2026, will take into consideration a string of improvements that have taken place in the...
  • TOCs defend themselves against 'ticket machine jargon' criticismsTOCs have promised improvements to the self-service ticket selling process after a report by the Office of Rail and Road (ORR) found that too many passengers are still experiencing difficulties using ticket vending machines. The first ORR ‘Measuring Up’ report on TOCs’ levels...
  • Cutting inter-city WCML services to make commuting 'almost impossible'Restricting the amount of inter-city trains at key stations on the West Coast Main Line (WCML) would make it “almost impossible” to commute between major cities and would be “wholly unworkable” practically and economically, transport chiefs have said. In its response to...

Railnews

  • Govia wins injunction against union A High Court judge has ruled in favour Govia Thameslink Railway after it objected to alleged 'discrepancies' in the way ASLEF had conducted a strike ballot of its driver members on GTR's Gatwick Express route. ASLEF had submitted that preventing industrial action in the wake of a ballot in favour would be 'oppressive', but the judge dismissed this, saying:

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