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Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain?s railway
David Horne, currently Managing Director of London North Eastern Railway (LNER), has been appointed as Integrated Chief Customer and Commercial Officer (ICCCO), a new industry-wide role that will help shape a customer-first railway.
Thursday, 22 October 2026
BBC News
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The Sun
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Network Rail
- Journey to Great British Railways: New leadership appointment puts customers at the heart of Britain?s railwayDavid Horne, currently Managing Director of London North Eastern Railway (LNER), has been appointed as Integrated Chief Customer and Commercial Officer (ICCCO), a new industry-wide role that will help shape a customer-first railway.
Birmingham Mail
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The York Press
- David Horne appointed to top role at Great British RailwaysA senior rail executive has been appointed to a new industry-wide role aimed at improving customer experience across the UK railway.
Yorkshire Post
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Other Regional Press
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Insider Media
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- National Express owner receives takeover approach from Spanish group - values business at ?282.5mMobico, the transport giant behind the National Express brand, has received a conditional takeover approach from a Spanish group. The Mobico board said it would be minded to recommend the bid, which values the listed business at ?282.5m, if a firm offer is made.
Rail Business Daily
- David Horne appointed Integrated Chief Customer and Commercial Officer ahead of GBR?s formationAhead of the formation of Great British Railways (GBR), David Horne (who is currently Managing Director of London North Eastern Railway (LNER)) has been appointed Integrated Chief Customer and Commercial Officer (ICCCO). Network Rail said that in this new industry-wide role, he would ?help shape a customer-first railway.?
Railnews
- David Horne moves to Great British Railways LNER managing director David Horne has been named as the integrated chief customer and commercial officer at Great British Railways. He was formerly the managing director of East Midlands Trains and then joined Virgin Trains East Coast. When that franchise failed in 2018, he was appointed to run VTECs nationalised successor LNER and will now start his new job next month.
TaxiPoint
- MP questions London black cab support prompting government minister to confirm discussions around accessibility and commercial viability Perry RichardsonThe Department for Transport (DfT) says it is engaging with London stakeholders on accessibility, passenger choice and commercial viability as it develops national taxi licensing standards.
The Business Desk
- National Express owner Mobico eyes ?282m takeover offerBirmingham-based transport group Mobico, owner of National Express, has said it is minded to recommend a 46p-a-share takeover proposal from its largest shareholder.
Aviation Industry
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Other News Sources
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