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TfL boss criticises suburban rail services

Sir Peter Hendy, the commissioner of Transport for London (TfL), has launched a frank and scathing attack on the capital’s suburban rail services in an interview with Management Today. Mr Hendy claimed that Southeastern trains (which are not controlled by TfL) are “awful”, and likened their ticket inspectors to the Gestapo, before claiming that there was a “big philosophical difference” between the two organisations. Southeastern has consistently received the lowest customer satisfaction scores of any English rail operator. He also took the opportunity to criticise his counterpart at Network R...

Saturday, 25 April 2015

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  • Network Rail orders removal of NUS anti-Lib Dem postersNational Union of Students says it paid £8,000 for train station billboard space to highlight what it sees as party’s broken pledge on tuition feesNetwork Rail has ordered the removal of posters effectively urging voters not to back the Liberal Democrats.The posters show two clenched fists with the words “liar” spelled out above the knuckles of each and the Liberal Democrat logo above the “i” on the first. Continue reading...

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Chartered Institute of Logistics and Transport

  • TfL boss criticises suburban rail servicesSir Peter Hendy, the commissioner of Transport for London (TfL), has launched a frank and scathing attack on the capital’s suburban rail services in an interview with Management Today. Mr Hendy claimed that Southeastern trains (which are not controlled by TfL) are “awful”, and likened their ticket inspectors to the Gestapo, before claiming that there was a “big philosophical difference” between the two organisations. Southeastern has consistently received the lowest customer satisfaction scores of any English rail operator. He also took the opportunity to criticise his counterpart at Network R...
  • First sponsored London Underground station announcedThe Canada Water Underground station is to be renamed Buxton Water for the day of the 2015 London Marathon, Transport for London (TfL) has confirmed. The move is expected to generate 110,000 for TfL from the brand, which is also sponsoring the marathon. It is part of a wider bid on the part of TfL to raise 3.4 billion in non-fare revenue over the next ten years, and is supported by local Conservative officials. The temporary rebrand will involve changing roundels and station artwork, although the exterior signs and maps will remain the same. Information will be displayed to reassure passenge...

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